Jim Caralis
Before this · 2012–2015

Cannonball

Co-Founder, Head of Product · Acquired by Google

What I took to Made In Motion

Start with the customer's primary problem and stay on it. For Cannonball that problem was the overloaded inbox. Everything we built came from asking how to get someone through their email faster, and features that look obvious now came out of that focus. Made In Motion starts the same way. The primary problem is a CRM that doesn't fit the business, and every decision traces back to it.

I co-founded Cannonball and led product for our iPad and iPhone email app, overseeing engineers, designers, and marketing. We grew to more than 150,000 users, raised multiple rounds of funding, and were named best email app for iPad by Mashable. Cannonball was acquired by Google in 2015.

Staying on the overloaded-inbox problem produced a set of features that no one else was doing at the time, and that Apple and Google later adopted:

  • Swipe to mark as unread
  • Swipe to unsubscribe
  • Block senders that don't let you unsubscribe easily

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